Check our Frequently Asked Questions about Skyjed Connect or Contact Support in our link above
FAQs
- If my organisation is invited to Skyjed Connect, what is the cost?
There is no direct cost to your organisation to join Skyjed Connect when invited to Skyjed Connect. When invited, you are placed on an entry-level Starter Plan with Connect Essentials. This plan provides a limited feature set and enables you to receive information from your requesting Connect Premium Partners and respond to information requests. Additionally, you can use the Skyjed platform within the parameters of Skyjed's Starter Plan.
For more details on our plans or to explore upgrade options, you can check Skyjed's plans CLICK HERE or contact us to learn more.
- Is Skyjed Connect secure?
Yes, Skyjed Connect is built on an enterprise-grade, ISO 27001-certified infrastructure, ensuring the highest level of data security. Your information is protected within our secure platform, and access is restricted to authorised users only. -
Can we control who has access to our information on Skyjed Connect?
Yes, you have control over who can access your information on Skyjed Connect. Connected partners will only have access to items shared with each other or requested. Additionally, you will have control over the users and permissions within your organisation's Skyjed account, ensuring that access is granted only to authorised individuals.
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Does Skyjed Connect offer support and training?
Yes, our team provides support and training to help you make the most of Skyjed Connect. Access the Learning Launchpad here.
- How can I upgrade my Skyjed Plan or get more information?
To access additional product features and upgrade your Skyjed Plan, you can contact the Skyjed team. For more information or assistance with upgrading, please reach out to us via the contact form in the Knowledge Centre or CLICK HERE. We're here to help!